Privacy policy.

Effective Date: November 2026

At Haven & Roam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit shophavenandroam.com, place an order, or sign up for our newsletter.

Information We Collect

When you browse or shop with us, we may collect:

  • Personal information: name, email address, shipping and billing address, and phone number

  • Order details: the products you purchase and your order history. Payments are processed securely by Squarespace Payments (we accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, UnionPay, Cartes Bancaires, Apple Pay, Google Pay, Link and Klarna), and we never see or store your full card number.

  • Device and usage data: IP address, browser type, time zone, pages visited, and how you interact with the site

  • Marketing preferences: whether you’ve opted in to our emails

We use this information to fulfill your orders, provide customer support, improve the shopping experience, and, if you’ve opted in, send you updates.

We don’t sell your information

We do not sell or rent your personal information to anyone.

Order Fulfillment & Third-Party Services

Printify: Our physical products are produced and shipped through Printify and their print providers. To fulfill your order, we share only the information they need, such as your name, shipping address, and order details. You can read Printify’s privacy policy here.

Squarespace: Our website and checkout are hosted on Squarespace, which collects certain data to keep the site running securely and to provide analytics. You can read Squarespace’s privacy policy here.

Digital downloads: Paper Co. files are delivered by email and through Squarespace’s digital delivery system.

Cookies, analytics, and advertising

We use cookies and similar technologies to:

  • Keep the site and your cart working properly

  • Understand site traffic and performance

  • Remember your preferences

  • Measure how well our marketing works, including on Pinterest

We may use tools like Google Analytics and the Pinterest Tag, which collect information about your visit. You can manage or block cookies through your browser settings or our cookie banner. Blocking some cookies may affect how the site works.

Marketing emails

If you join the Neighborhood Newsletter, we’ll send occasional emails about new products, promotions, and shop updates. You can unsubscribe at any time using the link at the bottom of any email.

How long we keep your information

We keep order information as long as needed to fulfill orders, handle returns or claims, and meet our tax and legal obligations. Newsletter information is kept until you unsubscribe.

Data Security

We take reasonable steps to protect your information, including secure payment processing, encrypted data transmission, and limited access to personal information. No method of transmission or storage is 100% secure, but we work hard to keep your information safe.

Children’s privacy

Our site is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has shared information with us, contact us and we’ll delete it.

Visitors outside the U.S.

We currently ship within the United States only. If you visit our site from outside the U.S., your information may be processed in the United States, where our service providers operate.

Your Rights

Depending on where you live, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing emails

  • Request a copy of your information

To make a request, email us at hello@havenandroam.com. We’ll respond as quickly as we can.

Changes to this policy

We may update this policy from time to time. When we do, we’ll update the effective date at the top of this page.

Contact us

Questions about this Privacy Policy or how your information is handled? Email us at hello@havenandroam.com. We’re happy to help.